Marsden Clinic is a Mixed Billing Practice. 

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Unfortunately, Medicare rebate amounts are not increasing at a pace that reflects the cost of providing high quality healthcare.

To account for rising costs, Marsden Clinic has changed from bulk billing to mixed billing.

‘Bulk Billing’ is when a doctor bills Medicare directly for the services provided to you, this allows you to have no out of pocket expenses. If you are bulk billed, the doctor has accepted the Medicare rebate as full payment for the health care provided to you.

Medicare is a public health insurance scheme and provides rebates (support payments) to you when you access eligible health services, such as visiting your GP. The Medicare rebate for GP consultations is now less than 50% of the fee recommended by Australian National Medical Associations.

For the benefit of the patients, Marsden Clinic have absorbed this cost to date, however this is no longer sustainable.  This is the case for many general practice clinics across Australia in 2023.

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Mixed billing is when a patient pays for the consultation.

Medicare card holders are able to claim a rebate from Medicare for part of the fees you have paid.

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How much does it costs to see a GP?

Our practice will continue to bulk bill all Senior Pensioners, Disability Pensioners, Veteran Affairs, Health Care Card Holders and children under 16 years old.

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* Saturday appointments - Dr Nolan  (Private billing- no bulk billing available)

                                                 - Dr Boubaris, Dr Hussain, Dr Guha, Dr Siva  (Mixed billing)

Non concessional card holders:

All consultations are time-based and attract a fee.  Fees are payable at the time of consultation and accounts will not be given. 

The AMA fee structure forms the basis of the billing policy and doctors charge the fees that reflect the time taken and degree of complexity in each consultation.

GPs set their own fees and some may choose to bill a higher or a lower fee.  Please do not assume that GPs will agree to lower fees (e.g. to bulk bill you) because their colleague does.  Billing decisions are made by individual GPs and not by reception.

Additional fees may be payable for minor surgery, dressings, pregnancy tests, ECG's, Spirometry and ABI's. Medicare offsets some of the costs, but it does not cover every type of appointment and there are gap fees for most services.

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Appointments: 

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Standard Consult – $65 (Medicare Rebate $41.20) Strictly for one problem only -15 minutes

Multiple or complex issues require a longer appointment with your doctor.

You may be asked to reschedule if you have not booked a longer consultation. Please check with reception when booking if you have multiple or complex issues.

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Long Consult – $105 (Medicare Rebate $79.70)                          More than one issue    - 30 minutes

Extended Consult - $145 (Medicare Rebate $117.40)                One or more complex issues  - 45 minutes

Phone call Consult - $65 (Medicare rebate $41.20)                    One issue only

Standard Telehealth Consult - $65 (Medicare rebate $41.20) One issue only

Long Telehealth Consult - $105 (Medicare Rebate $79.70)      More than one issue

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Mental health care plans/reviews, Chronic health disease management plans and health assessments will continue to be bulk billed.
 

Medicare claims:

This practice is equipped with TYRO and Medicare Online.  These facilities allow the clinic to directly lodge to Medicare to process your rebate, saving you time.  

At this time, we are unable to process your Medicare rebate for phone call and telehealth consultations. Please ask reception for any information regarding these rebate options, as well as private fees.

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​Non Medicare care card holders:

Patients without a Medicare card will incur a higher fee starting from $80 depending on the length of consultation.

 

  **Please note: Emergencies take priority over all booked appointments and walk-ins. Delays may be expected in  these circumstances.**

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Online bookings:

Online appointments will only be available for standard 15 minute routine appointments.

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Online appointments will not be available for the following:

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•      All long consults including Health assessments, New and reviewed Care plans, Mental Health plans

•      Excisions and Skin checks

•      Ear syringing

•      Appointments requiring the treatment room or registered nurse

•      Private drivers licence forms, Pre employment medicals, Insurance forms

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Every effort will be made to accommodate you with your preferred Doctor, however prior bookings may see your doctor already booked.

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Some services may attract a private fee with no rebate available from Medicare. Please contact reception staff to confirm prior to booking your appointment.

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Private Fees (no medicare rebate)

All Insurance forms including Superannuation Claim Forms/ CTP Claim Forms are not covered by Medicare. 

Private Drivers Medicals eg. Commercial Licence, Taxi Licence  Dragster Licence and Pre– Employment medicals are not covered by Medicare. Please see reception for current fees.

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Repeat Scripts

All scripts require an appointment with the Doctor. This a requirement by law, and primarily for the safety of the patient. It is  important you check with your pharmacist if you have filled your last script so a non-urgent appointment can be made with your Doctor.

We DO NOT accept requests for scripts over the phone, even if you have been on this medication long term.

A “script only” appointment can be booked on the day if you have run out of medication.

 

Referrals

Referrals require an appointment  at our practice. Your Doctor will need to see you to check on the ongoing need for the referral and update your specialist about your progress. Please ensure your referral is up to date (check with your specialist) as it is illegal to backdate referrals.

 

Reserved Appointments

We do reserve appointments for “book on the day”.

These appointments are available from 7.30am for patients who need medical attention as their condition may have deteriorated or who have become ill overnight. Please book in advance for routine care.

 

Cancellation Of Appointment

Please give at least 2 hours notice to cancel your appointment.

A non-attendance fee of $40  may be charged if you fail to attend your appointment without prior notification.

 

Workcover

We bill directly to Workcover Queensland and private workcover insurance companies. Please provide claim number to reception. 

 

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